Privacy Policy
How Apex Garage Door Services collects, uses, and protects the information you share with us when you request an estimate or contact our team.
Who We Are
Apex Garage Door Services provides garage door repair and installation for residential and commercial properties in White Marsh, MD and the surrounding Baltimore County area. You can reach us at 443-969-7189 or garrett@apexgaragedoorsmd.com.
Information We Collect
We only collect the information you choose to give us, plus basic technical data your browser sends to any website.
- Information you provide: your name, phone number, email address, service address, and a description of the problem with your door, submitted through our estimate form, by email, or over the phone.
- Automatically collected data: IP address, browser type, device type, referring page, and the pages you view. This is standard web-server and analytics data.
How We Use It
- To respond to your request, schedule a service visit, and provide an estimate.
- To complete the work, invoice you, and follow up on warranty questions.
- To keep records required for our business and to improve how the website works.
We do not sell your personal information. We do not share it with third parties except service providers who help us operate the business (for example, our form and email providers), and only as needed to do that work.
Text Messages and Calls
If you give us your phone number, you agree that we may contact you about your service request by phone, text, or email. Message and data rates may apply. Reply STOP at any time to stop receiving text messages from us.
Cookies
This site may use cookies and similar technologies to keep the site working correctly and to understand how visitors use it. You can block or delete cookies in your browser settings; parts of the site may not work as expected if you do.
How Long We Keep It
We keep service and customer records for as long as needed to support warranty claims, meet legal and tax obligations, and resolve disputes. When information is no longer needed, we delete or securely destroy it.
Security
We take reasonable steps to protect the information you send us. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
Your Choices
You may ask us to see, correct, or delete the personal information we hold about you. Email garrett@apexgaragedoorsmd.com or call 443-969-7189 and we will respond within a reasonable time.
Children
This website is not directed to children under 13, and we do not knowingly collect information from them.
Links to Other Sites
Our site may link to other websites, such as Google Maps or manufacturer pages. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact Us
Questions about this policy? Call 443-969-7189 or email garrett@apexgaragedoorsmd.com.